Services

Needs Analysis & Planning

Every ShelfPlus project starts with a professional Needs Analysis.  Your ShelfPlus project team discusses your project in depth to fully understand your challenges, business goals and budget. Then, we review products to be stored for each application, including a complete, detailed analysis of your work processes and material flows.

We assess your product sizes, quantities, product flow and selectivity requirements, potential inventory management & control issues, labor efficiencies and ergonomic considerations. We also provide professional space-planning services at no additional cost.

When our analysis is complete, you receive a complete proposal specifying the storage system elements you need, pricing, installation timeframes, floorspace savings and much more.

Customer Comment: “We have been very pleased with our experience with ShelfPlus. They’ve gone overboard not only in providing ideals, design and integrating their products with our systems, but also in educating us on how the products are to be used.”  – Bob Mason, Cargill

Installation

When you work with ShelfPlus, your project is the responsibility of a dedicated Project Manager . . . your team leader from initial planning through final installation. Your SP Project Manager provides you with a “Project Implementation Manual” covering every critical detail of your installation, including pre-installation checklist, software integration, parts loading matrix, user training schedules just to name a few. Close, hands-on management assures a smooth installation with minimal disruption to your business operation.

Unlike many companies, we don’t sub-contract installation of your system to outside contractors. With ShelfPlus as your partner, coordination problems with multiple suppliers will never interfere with timely completion of your project.

Customer Comment: “We just had one of your systems installed. The two technicians were very professional and very efficient. They were hard workers who put in 12-hour days in order to get our job done. I thought you would appreciate hearing this from a very satisfied customer.” – John Baker, Swagelok

Technical Support

With more than 35 years of professional storage systems experience, ShelfPlus is a partner you can count on for lightning-fast assistance with maintaining productive manufacturing and storage facilities.

In today’s business environment, we understand you and your business can’t afford to be crippled by system downtime. That’s why, at ShelfPlus, emergency service is delivered fast, bringing your system back to peak operating efficiency in short order.

Other technical support services include:

  • Emergency field service with national dealer service network
  • Phone support with self-diagnostic PLC controllers
  • On-site training for your maintenance technicians
  • Annual preventative maintenance service program
  • Annual service contracts including preventative maintenance & emergency service
  • In-stock replacement parts

Customer Comment: “If we ever have a problem, we know we can call ShelfPlus right away. I call them – the same day or next day, they’re here. On the phone or on-site, the service is excellent. I can’t express my gratitude enough for how much they’ve helped us so far.” Lorrain Yaeger, Givordan Flowevers

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